FAQ

If your question is not answered below, please contact customer support.

Sounds like your screen lock has engaged. Press and hold the Up and Down buttons at the same time for 3 seconds to unlock your screen.

Add some High-Frequency Boost in the TX menu to increase the high frequency making it sound brighter and more clear.

Make sure when you are using transmitters that are paired to different receivers that you use the USB-C Master Slave Sync cable. Plug in the USB-C Master Slave Sync cable to both receivers to sync them up. This will help prevent your transmitters from hopping to the same frequency at the same time.

Make sure your antennae are screwed all the way on. Try to make sure the bend of the transmitter’s antenna is away from the human body – this alone will increase the efficiency of the transmitter by another 25%. Also make sure you are not standing within 5 meters of the WiFi router – a lot of WiFi routers have bad RF spray that affects all of the 2.4GHz channels. Keep your cell phone away from your BP-TX, it will affect your signal range. Lastly make sure you don’t use the same USER ID on more than one BP-TX. The USER ID is used to encrypt and decode your signals and having multiple units with the same USER ID will confuse your receiver’s ability to decode the signal.

Make sure you are using a USB drive that is formatted for FAT32. Also insert your drive after you’ve entered the update menu but before you upload the update file. Make sure you have placed the .bin files on the root of the USB drive.

Some brands of lavaliers do not recommend using their lavaliers with 100% digital systems like the Deity Connect or the Sennheiser AVX. This is due to their lavaliers’ lack of shielding in the cable. You can either reduce the RF Power on your TX to see if this helps reduce the interference noise or change to a lavalier that was designed for use with a digital wireless system.

Visit our firmware page and get the latest update.

It makes the microphone fast like a race car. Really it is cut that way just for looks, you have to cut the metal one way or another and we chose a pointy diagonal design. It also helps make the microphone look cool and makes the other microphones jealous.

On the bottom of the microphone near the XLR output you will find your serial number.

No. Technically the Aputure Deity Shotgun should be called the S-Mic 1 but when it came out no one knew what a S-Mic was or that the model would even be the first version. The S-Mic 2 uses the same housing as the Aputure Deity shotgun but the circuit board and the microphone capsule have both been upgraded to sound much better. Learn more about the S-Mic 2 HERE.

No. The S-Mic 2S uses the same capsule and a miniaturized version of the S-Mic 2 circuitry. The main reason for its existence is the S-Mic 2 is not ideal for indoor booming. The shorter body of the S-Mic 2S reduces the chances that you’ll run into any phasing issues from hard reflective surfaces often found indoors. It also is easier to boom in rooms with low ceilings.

If you look on your shockmount you will see a sticker that features your microphone’s serial number. To register your microphone go to our warranty form.

It’s possible the device you’re trying to use either does not supply 3v bias voltage or the ground pin of the 3.5mm jack is out of spec and does not align with the ground pin on a TRRS plug. Make sure your device supplies bias voltage and try to use a TRS to TRS cable.

It means that your device requires a legacy 3.5mm TRS to TRS cable, much like the “AUX” cable you might use to plug your iPod into your car radio.

DEVICED3 / D3 ProV.Lav
Azden Pro-XD
Azden Pro-XR
Azden WM88 Pro
YesYes
Blackmagic BMPCC
Blackmagic BMPCC4k
Blackmagic BMPCC6k
Blackmagic Micro Studio Camera 4
Blackmagic Micro Cinema Camera
Requires 3rd Party TRS CableRequires a TRRS to TRS adapter
Canon EOS 550D/Rebel T2i
Canon EOS 600D/Rebel T3i
Canon EOS 650D/Rebel T4i
Canon EOS 700D/Rebel T5i
Canon EOS 750D/Rebel T6i
Canon EOS 800D/Rebel T7i
Canon EOS 100D/Rebel SL1
Canon EOS 200D/Rebel SL2
Canon EOS 250D/Rebel SL2
Canon EOS 1000D/Rebel XS
Canon EOS 60D
Canon EOS 60Da
Canon EOS 70D
Canon EOS 77D
Canon EOS 80D
“Canon EOS 7D
Canon EOS 7D Mark II
Canon EOS 5D Mark II
Canon EOS 5D Mark III
Canon EOS 5D Mark IV
Canon EOS 5Ds
Canon EOS 5Ds R
Canon EOS 6D
Canon EOS 6D Mark II
Canon EOS-1D X
Canon EOS-1D X Mark II
Canon EOS-1D C
Canon EOS R
Canon EOS R5
Canon EOS R6
Canon EOS RP
Canon EOS M50
YesYes
Canon XA-10, XA-11, XA-15, XA-20, XA-25, XA-30, XA-35
Canon C100
Canon C300
Canon C500
Requires D-XLR adapterRequires D-XLR adapter
Deity Connect BP-TX
Deity Connect HD-TX
YesNo
Fuji X-Pro 22.5mm male to 3.5mm female adapterNo
Fuji X-T2
Fuji X-T3
Fuji X-T4
Requires 3rd Party TRS CableRequires a TRRS to TRS adapter
Google Pixel
Google Pixel XL
YesYes
Google Pixel 2
Google Pixel 2 XL
Google Pixel 3
Google Pixel 3 XL
Google Pixel 4a
USB-C Headphone AdapterUSB-C Headphone Adapter
GoPro Hero 1
GoPro Hero 2
GoPro Hero 3
GoPro Hero 3+
GoPro Hero 4, 4+Black
GoPro Hero 5 Black
GoPro Hero 6
GoPro Hero 7
GoPro Hero 8
With USB to microphone adapterWith USB to microphone adapter
iPhone 7
iPhone 6S
iPhone 6S PLUS
iPhone 6 PLUS
iPhone 6
YesYes
iPhone X
iPhone Xs
iPhone Xs MAX
iPhone 8
Requires Headphone adapterRequires Headphone adapter
Kinefinity MAVO
Kinefinity MAVO LF
Kinefinity TERRA
YesYes
Lumia 950
Nexus 6
ViVo X20
VIVO X6
OPPO
Huawei Mate 10
Huawei Mate 10 pro
Huawei Mate 8
Huawei honor V9
Huawei honor V8
Huawei honor 8
Huawei nova 1
Huawei honor play
XIAO MI 5
XIAO MI Red Mi 5plus
XIAO MI Red Mi 3
XIAO MI Red Mi NOTE3
XIAO MI 6
ZTX nubia Z17
MEIZU PRO 7
Coolpad CO9
360 vizza
MEIZU PRO 6
Not with default Video App;
Works with Filmic Pro app;
Not with default Video App;
Works with Filmic Pro app;
Lumix S1
Lumix S1R
Lumix HC-V800
Lumix DMC-FZ2500
Lumix DMC-FZ1000
Lumix G85
Lumix G9
Lumix GH3
Lumix GH4
Lumix GH5, GH5s
YesYes
Nikon D750
Nikon D850
Nikon D610
Nikon D5600
Nikon D500
Nikon Z6
Nikon Z7
Yes
Olympus E-M1X
Olympus E-M1ii
Olympus E-M1
Olympus E-M5ii
Olympus E-M5iii
Olympus E-M10ii
Requires 3rd Party TRS CableYes but green light won’t turn on
RED KomodoYesYes
RODE Wireless GoYes, +13cm separationNo
RODELink TX-Belt
RODELink TX-XLR
Yes, +13cm separationYes
Samsung Tab Series
Samsung Galaxy Series
Samsung Note 4, 5, 7, 8, 9
YesYes
Sigma FPRequires 3rd Party TRS CableRequires 3rd Party TRS Cable
Sony AX700
Sony NX80
Sony PXW Z90V
Requires D-XLR adapterRequires D-XLR adapter
Sony FS5 / FS5 ii
Sony FS7
Sony Z90
Requires D-XLR adapter
Requires D-XLR adapter
Sony α6300
Sony α6500
Sony α77 II
Sony α7
Sony α7R
Sony α7S
Sony α7 II
Sony α7 III
Sony α7R II
Sony α7S II
Sony α7R III
Sony α7 III
Sony RX10 M4
Sony α9
Sony α99
YesYes
Sony ZV-1YesYes
Tascam DR-10 series
Tascam DR-40
Tascam DR-22WL
Tascam DR-60
Tascam DR-70
Requires 3rd Party TRS CableRequires 3rd Party TRS Cable
Z-Cam E2 seriesYesYes
Zoom H1
Zoom H1n
Zoom H2
Zoom H4n (3.5mm Jack)
Zoom Q2n
Zoom Q4n
Zoom F1
Zoom EXH6
Yes, Turn on Plug-In PowerYes, Turn on Plug-In Power
Huawei Honor 5x
MEIZU Blue NOTE 6
Nikon D7000
Canon T3/1100D
Canon VIXIA Series
Canon VIXIA HFG20, HFG30, G10
ARRI MINI
Canon Legria HF G25
NoNo

If you look on your shockmount you will see a sticker that features your microphone’s serial number. To register your microphone go to our warranty form.

You should use them when you feel a light wind and want to reduce your chances of hearing wind noise. You can also use them to reduce hum from outside noises like street noise bleeding through a wall, an air conditioner rattle, or a refrigerator’s compressor.

It is possible your camera / device has auto gain or AGC turned on. Make sure you turn off this feature when using the V-Mic D3 Pro. AGC will fight against the gain knob and cancel out any adjustments you make.

It’s possible the device you’re trying to use either does not supply 3v bias voltage or the ground pin of the 3.5mm jack is out of spec and does not align with the ground pin on a TRRS plug. Make sure your device supplies bias voltage and try to use a TRS to TRS cable.

It means that your device requires a legacy 3.5mm TRS to TRS cable, much like the “AUX” cable you might use to plug your iPod into your car radio.

DEVICED3 / D3 ProV.Lav
Azden Pro-XD
Azden Pro-XR
Azden WM88 Pro
YesYes
Blackmagic BMPCC
Blackmagic BMPCC4k
Blackmagic BMPCC6k
Blackmagic Micro Studio Camera 4
Blackmagic Micro Cinema Camera
Requires 3rd Party TRS CableRequires a TRRS to TRS adapter
Canon EOS 550D/Rebel T2i
Canon EOS 600D/Rebel T3i
Canon EOS 650D/Rebel T4i
Canon EOS 700D/Rebel T5i
Canon EOS 750D/Rebel T6i
Canon EOS 800D/Rebel T7i
Canon EOS 100D/Rebel SL1
Canon EOS 200D/Rebel SL2
Canon EOS 250D/Rebel SL2
Canon EOS 1000D/Rebel XS
Canon EOS 60D
Canon EOS 60Da
Canon EOS 70D
Canon EOS 77D
Canon EOS 80D
“Canon EOS 7D
Canon EOS 7D Mark II
Canon EOS 5D Mark II
Canon EOS 5D Mark III
Canon EOS 5D Mark IV
Canon EOS 5Ds
Canon EOS 5Ds R
Canon EOS 6D
Canon EOS 6D Mark II
Canon EOS-1D X
Canon EOS-1D X Mark II
Canon EOS-1D C
Canon EOS R
Canon EOS R5
Canon EOS R6
Canon EOS RP
Canon EOS M50
YesYes
Canon XA-10, XA-11, XA-15, XA-20, XA-25, XA-30, XA-35
Canon C100
Canon C300
Canon C500
Requires D-XLR adapterRequires D-XLR adapter
Deity Connect BP-TX
Deity Connect HD-TX
YesNo
Fuji X-Pro 22.5mm male to 3.5mm female adapterNo
Fuji X-T2
Fuji X-T3
Fuji X-T4
Requires 3rd Party TRS CableRequires a TRRS to TRS adapter
Google Pixel
Google Pixel XL
YesYes
Google Pixel 2
Google Pixel 2 XL
Google Pixel 3
Google Pixel 3 XL
Google Pixel 4a
USB-C Headphone AdapterUSB-C Headphone Adapter
GoPro Hero 1
GoPro Hero 2
GoPro Hero 3
GoPro Hero 3+
GoPro Hero 4, 4+Black
GoPro Hero 5 Black
GoPro Hero 6
GoPro Hero 7
GoPro Hero 8
With USB to microphone adapterWith USB to microphone adapter
iPhone 7
iPhone 6S
iPhone 6S PLUS
iPhone 6 PLUS
iPhone 6
YesYes
iPhone X
iPhone Xs
iPhone Xs MAX
iPhone 8
Requires Headphone adapterRequires Headphone adapter
Kinefinity MAVO
Kinefinity MAVO LF
Kinefinity TERRA
YesYes
Lumia 950
Nexus 6
ViVo X20
VIVO X6
OPPO
Huawei Mate 10
Huawei Mate 10 pro
Huawei Mate 8
Huawei honor V9
Huawei honor V8
Huawei honor 8
Huawei nova 1
Huawei honor play
XIAO MI 5
XIAO MI Red Mi 5plus
XIAO MI Red Mi 3
XIAO MI Red Mi NOTE3
XIAO MI 6
ZTX nubia Z17
MEIZU PRO 7
Coolpad CO9
360 vizza
MEIZU PRO 6
Not with default Video App;
Works with Filmic Pro app;
Not with default Video App;
Works with Filmic Pro app;
Lumix S1
Lumix S1R
Lumix HC-V800
Lumix DMC-FZ2500
Lumix DMC-FZ1000
Lumix G85
Lumix G9
Lumix GH3
Lumix GH4
Lumix GH5, GH5s
YesYes
Nikon D750
Nikon D850
Nikon D610
Nikon D5600
Nikon D500
Nikon Z6
Nikon Z7
Yes
Olympus E-M1X
Olympus E-M1ii
Olympus E-M1
Olympus E-M5ii
Olympus E-M5iii
Olympus E-M10ii
Requires 3rd Party TRS CableYes but green light won’t turn on
RED KomodoYesYes
RODE Wireless GoYes, +13cm separationNo
RODELink TX-Belt
RODELink TX-XLR
Yes, +13cm separationYes
Samsung Tab Series
Samsung Galaxy Series
Samsung Note 4, 5, 7, 8, 9
YesYes
Sigma FPRequires 3rd Party TRS CableRequires 3rd Party TRS Cable
Sony AX700
Sony NX80
Sony PXW Z90V
Requires D-XLR adapterRequires D-XLR adapter
Sony FS5 / FS5 ii
Sony FS7
Sony Z90
Requires D-XLR adapter
Requires D-XLR adapter
Sony α6300
Sony α6500
Sony α77 II
Sony α7
Sony α7R
Sony α7S
Sony α7 II
Sony α7 III
Sony α7R II
Sony α7S II
Sony α7R III
Sony α7 III
Sony RX10 M4
Sony α9
Sony α99
YesYes
Sony ZV-1YesYes
Tascam DR-10 series
Tascam DR-40
Tascam DR-22WL
Tascam DR-60
Tascam DR-70
Requires 3rd Party TRS CableRequires 3rd Party TRS Cable
Z-Cam E2 seriesYesYes
Zoom H1
Zoom H1n
Zoom H2
Zoom H4n (3.5mm Jack)
Zoom Q2n
Zoom Q4n
Zoom F1
Zoom EXH6
Yes, Turn on Plug-In PowerYes, Turn on Plug-In Power
Huawei Honor 5x
MEIZU Blue NOTE 6
Nikon D7000
Canon T3/1100D
Canon VIXIA Series
Canon VIXIA HFG20, HFG30, G10
ARRI MINI
Canon Legria HF G25
NoNo
© 2021 DEITY MICROPHONES - ALL RIGHTS RESERVED